GENERAL

Vintages may change without notice. If they do, we will contact you prior to shipping your order to ascertain the best course of supply.

We reserve the right to change the price subject to GST variations.

All offers of sale are made by Wine Envy Pty Ltd Licence No. LIQP770017470

Under Australian law you must be over the age of 18 years to purchase wine from Wine Envy. It is an offence under the Liquor Licensing Act 1997 to sell, supply or obtain liquor on behalf of persons less than 18 years of age. Wine Envy supports the responsible service of alcohol.

 

TERMS AND CONDITIONS

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

 

CONTENT ACCURACY

Whilst we strive to ensure the information on this Site is as timely and accurate as possible, we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this Site, and expressly disclaim liability for content errors and omissions.

 

TERMINATION

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

LINKS TO OTHER WEBSITES

Our Service may contain links to third party websites or services that are not owned or controlled by Wine Envy.

Wine Envy has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Wine Envy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

 

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

 

CHANGES

Wine Envy reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

ONLINE ORDERING

Ordering through Wine Envy via our secure shopping cart is quick and easy. Credit card details collected through the online payment system are encrypted and protected by Secure Socket Layer (SSL) technology.

Wine Envy prices are displayed in Australian Dollars (AUD) and include GST and WET [Wine Equalisation Tax]. We accept payment through all Shopify payment platforms. A tax invoice will be issued via email upon your order being successfully completed.

All wines are available on a while-stocks-last basis. Should a specific vintage of wine or wines ordered be sold out, we will call you to discuss suggested alternative wines.

Sales are available to persons over the age of 18 as is required by law. Payment must be received before the wine will be dispatched.

 

TRANSIT LOSS & DAMAGE

Should your delivery appear to have been lost in transit, you should:

Contact Wine Envy as soon as possible with order details.

We will work closely with yourself and our primary freight carrier to ascertain the exact location of the goods,

In the event the goods cannot be located (and advise in writing to this effect), we will organise a replacement order to be re-delivered to you. If the same product is no longer available, we will discuss the following options with you:

  • Send an alternate product of your choice from our range to the value of the original order,
  • Provide you with a refund to the value of the original order.
  • Should you receive a delivery that appears to have been damaged in transit, you can:

Refuse to accept delivery and ask the delivery service representative to return the product / order to sender. Once notification has been received that goods have been damaged in transit and are on their way back, we will arrange to send replacement product. If the same product is no longer available, we will discuss the following options with you:

  • Send you an alternate product of your choice from our range to the value of the damaged product,
  • Provide you with a refund to the value of the damaged product

If you have any concerns with your order, please contact us via any of the means provided on our contact page.

CONTACT US

If you have any questions about these Terms, please don’t hesitate to contact us.